How to upgrade Appexchange Apps?

Following are the steps to be followed for upgrading the applications – 1. No need to uninstall existing version 2. Go to AppExchange and click “Get It Now” and follow the instructions 3. On rare occasions we deprecate existing fields and objects and replace it with new ones. So you may have to update page […]

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Why CRM ?

Some time back i called up Dominos’ to order Pizza and i was really surprised & happy to know that Dominos’ really works towards Customer delight because as soon as i told them my cell number, they confirmed my name and residence address. A true example of Customer Relationship Management (CRM) . I was just […]

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